Entrata Support Specialist

Our client is a top 5 Real Estate Developer in the Georgia and Florida area seeking an Entrata Support Specialist to join their team.

Salary/Hourly Rate:

DOE

Position Overview:

This is an IT Support helpdesk type role, which involves training and optimization of Entrata to team members, making sure the transition to Entrata is running smoothly.

Responsibilities of the Entrata Support Specialist:

• Provide expert-level support and administration of the Entrata platform
• Ensuring smooth operations and efficient usage across our multifamily portfolio.
• Serve as the go-to resource for all Entrata-related questions, problems, configurations, and property setup tasks
• Work closely with cross-functional teams to resolve technical issues, improve system usage, and support property onboarding onto Entrata. 

Qualifications of the Entrata Support Specialist:

• 3-5 years w/ Entrata
• Property management experience
• Worked in a support team in the past
• Familiarity working with a workflow ticketing system
• Familiar with accounting
• Some data experience.

Education Requirements:

• None

Benefits:

• Client provided benefits, upon eligibility.

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO