Insurance Operations Associate

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client, a mission-driven healthcare technology company transforming access to mental health services across the U.S., is seeking a detail-oriented and reliable Insurance Operations Associate to support a rapidly growing network of providers.

Salary/Hourly Rate:

$22/hr

Position Overview:

The Insurance Operations role is essential to helping providers get credentialed with insurance companies – a critical step in expanding access to affordable mental healthcare. The ideal candidate is a fast learner, tech-savvy, and capable of navigating complex platforms with speed and accuracy. This is a long-term, open-ended temporary opportunity for someone excited to work in a mission-driven space and thrive in a detail-heavy administrative role. This Insurance Operations Associate role is ideal for someone who enjoys solving process-based challenges, thrives in a fast-paced environment, and is passionate about playing a vital role in expanding access to care. If you’re organized, communicative, and self-motivated, this Insurance Operations Associate opportunity offers the chance to make an immediate and meaningful impact. The schedule is full-time from Monday through Friday, 8:00 am to 6:00 pm EST.

Responsibilities of the Insurance Operations Associate:

• Navigating various platforms to collect and input provider credentialing information.
• Submitting provider applications to insurance companies and tracking progress in Google Sheets.
• Printing and preparing mail packets with the necessary documents for provider credentialing.
• Logging progress, issues, and updates clearly and consistently for team visibility.
• Communicating regularly with the internal team to surface delays or blockers in the credentialing process.

Required Experience/Skills for the Insurance Operations Associate:

• Healthcare administration or credentialing experience preferred, but not required for strong candidates.
• Strong proficiency in Google Sheets or Microsoft Excel.
• Extremely attentive to detail and organized in documentation.
• Excellent written and verbal communication skills.
• Ability to work independently and learn new systems quickly.
• Must be available to work onsite at the NYC office on Tuesdays and Thursdays.

Preferred Experience/Skills for the Insurance Operations Associate:

• Experience in healthcare or insurance benefits is a plus.

Education Requirements:

• Bachelor’s degree is preferred.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO