Member Services Representative

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is dedicated to transforming the future of healthcare. As a leading provider of innovative medical solutions, they strive to enhance the quality of life for individuals and families worldwide. Their commitment to excellence is reflected in their cutting-edge technology, compassionate care, and relentless pursuit of better health outcomes. They are currently looking to add a Member Services Representative to their team.

Salary/Hourly Rate:

$20/hr

Position Overview:

This Member Services Representative position is a temp role with the potential to become permanent. The Member Services Representative is responsible for delivering high-quality customer service to our members. This role involves handling inquiries, resolving issues, and providing information about our healthcare plans and services. The Member Services Representative will liaise between members and healthcare providers to ensure a seamless and positive healthcare experience.

Responsibilities of the Member Services Representative:

• Be responsible for customer service.
• Assist with information dissemination.
• Take charge of problem resolution.
• Documentation.
• Assist with compliance.
• Assist with outreach.
• Team collaboration.

Qualifications for the Member Services Representative:

• Call center experience.
• Healthcare experience.

Education Requirements:

• High school diploma is required.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO